Reports

Compliance Summary

Learn how to review learner compliance, course completion, assigned users, course attempts, filters, and reports in the Compliance Summary.

The Compliance Summary provides an overview of learner progress against mandatory course completion deadlines.

In addition to the standard course summary information, the report includes Compliance and Non-Compliance metrics to help administrators identify whether learners completed mandatory training within the required timeframe.

Summary Metrics

The top section of the Compliance Summary displays the following metrics:

MetricDescription
Total Users EnrolledNumber of users enrolled in one or more courses during the selected date range.
Compliance PercentagePercentage of users who completed all mandatory training before the initial due date.
Completion PercentageOverall percentage of course completion, regardless of whether the course was completed before or after the due date.
Course-Specific Completion RatesCompletion and compliance information for individual courses, particularly mandatory courses.

Compliance and Non-Compliance

The Compliance Summary uses the initial due date to determine compliance. Rescheduled due dates do not change the original compliance status.

  • Compliance: A learner is marked as compliant when they complete the mandatory course before the initial due date.
  • Non-Compliance: A learner is marked as non-compliant when they do not complete the mandatory course by the initial due date, even if they complete it later.

Filter the Compliance Summary

Administrators can filter the report by selecting the required Course, Type, and Includes options.

For information about available filters, date filters, and export options, see Course Filter, Date Filter, Filters, and Export.

Column Definitions

The following table describes the columns displayed in the Compliance Summary.

ColumnDescription
NameDisplays the course title.
AuthorDisplays the name of the course creator.
First Publish DateDisplays the first date and time the course was assigned or published.
AssignedDisplays the total number of users assigned to the course.
ComplianceNumber of mandatory courses completed before the initial due date, excluding completions after rescheduling.
Non-ComplianceNumber of mandatory courses not completed by the initial due date, regardless of later completion.
CompletedDisplays the number of users who completed the course.
Not StartedDisplays the number of assigned users who have not started the course.
Completion %Percentage of assigned users who completed the course.
ActionsProvides options to view detailed course progress and learner activity.

View Course Details

Scroll through the report and select View More in the Actions column to view details for a specific course.

The course details page provides an overview of the selected course.

The View More section is divided into the following areas:

Activity

Displays the overall progress of the selected course.

Course Status

Displays course progress in a color-coded pie chart:

  • Completed – Pink
  • In-Progress – Blue
  • Not Started – Yellow

The course summary also includes:

MetricDescription
Total Assigned UsersTotal number of users assigned to the course.
Total AttemptsNumber of times users have attempted the course.
Total LikesNumber of likes received for the course.
Average Time SpentAverage amount of time users have spent on the course.

Assigned Users

The Assigned Users section lists users assigned to the course and provides their progress and compliance information.

Assigned Users Column Definitions

ColumnDescription
NameFull name of the user.
EmailUser's email address.
CityCity where the user is located.
CountryCountry where the user is located.
EnrolledDate and time when the user enrolled in the course.
CompliantDisplays Yes when the learner completes the mandatory course before the initial due date; otherwise, displays No.
CompletedDisplays the date and time of completion. If the course is not completed, displays the current completion percentage.
Time SpentTotal time the user has spent on the course.
Earned PointsTotal points earned by the user.
ViewsNumber of times the user has viewed or attempted the course.

View Course Attempts

Select the Views value for a user to open the Course Attempt Details page.

The page displays detailed information about the user's course attempts.

ColumnDescription
UsernameName of the learner who attempted the course.
Course NameName or code of the mandatory course.
Attempt NumberNumber assigned to the attempt, such as 1st attempt or 2nd attempt.
CompletedDate and time when the course was completed.
CompliantDisplays Yes when the learner completed the mandatory course before the initial due date; otherwise, displays No.
Time SpentTotal time spent on the attempt.
Earned PointsScore earned during the attempt, if applicable.

You can adjust the number of rows displayed per page and navigate between pages when multiple attempts are available.

Example

A learner may have attempted a course on August 21, 2025, at 03:59 PM, completed it in 5 seconds, and received 0/0 points. A score of 0/0 indicates that scoring was not enabled or required for the course.

Export Attempt Details

To download the Compliance Summary Attempt Details Report, select Export.

The Download Reports window opens.

Enter the required file name and select Download.

The report is downloaded in .XLSX format.

Assigned Users Actions

The Assigned Users section provides the following options:

  • Filters – Filter the displayed learner information.
  • Notify – Send notifications to selected users.
  • Export – Download the displayed report data.
  • Schedule – Schedule report generation or delivery.

For detailed information about these options, see Filters, Notify, Export, and Schedule.

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