Menu

The Menu section provides centralized access to KREDO features that support the learner's learning journey. It allows learners to access classrooms, virtual meetings, resources, assignments, surveys, rewards, and other learning-related tools.

Select a feature from the Menu to view its details and available actions.

Classrooms

The Classrooms section displays classrooms assigned to the learner, classrooms the learner has enrolled in, and classrooms approved by the learner's Manager.

• Classrooms scheduled for a future date appear as tiles under Upcoming Activities.
• Once the scheduled date is reached, the classroom moves from Upcoming Activities to the classroom list.

For more information, refer to Classrooms.

Virtual Meetings

The Virtual Meetings section displays virtual meetings available to the learner.

• Future virtual meetings appear as tiles under Upcoming Activities until their scheduled date.
• Once the scheduled date is reached, the meeting moves from Upcoming Activities to the virtual meetings list.
• Public virtual meetings appear directly in the list rather than under Upcoming Activities.

For more information, refer to Virtual Meetings.

Resources

The Resources section provides learning materials such as documents, videos, audio files, and images to support learning.

Learners can access resources through the Menu, Dashboard, or My Learning Analytics. The steps for accessing resource content remain the same regardless of the entry point.

For more information, refer to Resources.

Assignments

The Assignments section allows learners to access and complete assigned learning tasks. Assignments help learners apply their knowledge and demonstrate their understanding of course content.

For more information, refer to Assignments.

Surveys

The Surveys section allows learners to participate in surveys and provide feedback about course content, assessments, and their overall learning experience.

For more information, refer to Surveys.

Rewards

The Rewards section displays the reward points earned by learners through activities such as completing courses, participating in surveys, liking comments, and initiating discussions.

Learners can use their available points to redeem the rewards displayed on their page.

For more information, refer to Rewards.

Support

The Support section allows learners to seek assistance and report technical issues encountered while using KREDO.

For more information, refer to Support.

Roleplay

The Roleplay feature allows learners to participate in AI-powered roleplay scenarios to practice real-world situations and improve their skills. Learners can interact with AI personas, respond to simulated scenarios, and review feedback on their performance.

For more information, refer to Roleplay.

Feedback

The Feedback section displays compliments, comments, and suggestions provided by a Manager or Trainer. Learners can use this feedback to understand their strengths and identify areas for improvement.

For more information, refer to Feedback.

Manage Requests

The Manage Requests feature allows learners to submit requests related to learning and development opportunities, including requests associated with demonstrating their skills and becoming trainers.

Submitted requests may be reviewed by the Manager for approval.

For more information, refer to Manage Requests.

Raise Requests

The Raise Requests feature allows users to submit requests to become trainers and track the status of their applications.

Request statuses include:

• Pending
• Approved
• Denied

For more information, refer to Raise Requests.

OJT – Evaluation

On-the-Job Training (OJT) – Evaluation uses targeted questions to gather feedback and assess performance. The evaluation supports performance ratings and professional development.

For more information, refer to On-the-Job Evaluation.