Getting Started

Explore the KREDO Help Center

Learn how the KREDO Help Center is organized and find the guidance you need for your role.

Welcome to the KREDO Learning Platform Help Center.

This Help Center provides practical guidance to help you learn, create, manage, and explore KREDO with confidence. Whether you're an administrator managing the platform, a manager supporting your team, an author creating learning experiences, or a learner building your skills, you'll find information tailored to your role.

Find Guidance for Your Role

KREDO provides different capabilities based on your role. Choose the guide that matches what you do in KREDO.

Admin

Manage and configure your organization's learning environment.

Learn how to manage users and groups, create and manage learning content, configure settings, monitor activity, generate reports, and administer other platform capabilities.

Explore the Admin Guide →

Manager

Support your team and track learning progress.

Learn how to manage your team's learning, assign learning experiences, monitor progress, view reports, and support your learners.

Explore the Manager Guide →

Author

Create engaging learning experiences.

Learn how to create and manage courses, assessments, learning content, and other experiences that help learners build knowledge and skills.

Explore the Author Guide →

Learner

Discover learning and build your skills.

Learn how to access assigned learning, explore available courses, complete learning activities, participate in learning experiences, and track your progress and achievements.

Explore the Learner Guide →

How This Help Center Is Organized

The Help Center is organized to help you find information quickly.

Getting Started

Start here if you're new to KREDO. Learn about the platform, sign in, explore the dashboard, and complete the essential first steps.

Get Started with KREDO →

Role-Based Guides

Find detailed guidance based on your role. Each guide focuses on the features, tasks, and workflows most relevant to you.

  • Admin — Manage the KREDO environment and its users, content, settings, and reports.
  • Manager — Support your team and monitor learning progress.
  • Author — Create and manage learning experiences.
  • Learner — Discover, complete, and track learning.

Search for What You Need

Use the Search option in the Help Center to quickly find a feature, task, or topic.

Try searching for terms such as courses, users, reports, assessments, classrooms, or AI features.

What You Can Find Here

The KREDO Help Center covers a wide range of features and workflows, including:

  • Getting started with KREDO
  • Managing users and groups
  • Creating and managing courses
  • Learning paths and learning activities
  • Assessments and question banks
  • Resources and content
  • Classrooms and virtual meetings
  • Reports and analytics
  • Content Hub and learning catalogs
  • Assignments and learner activities
  • AI-powered learning and content creation
  • Notifications, announcements, and rewards
  • Platform settings and administration
  • Frequently asked questions
  • Release notes and product updates

Get the Most from This Help Center

For the best experience:

  1. Start with Getting Started if you're new to KREDO.
  2. Choose your role to find the features and workflows relevant to you.
  3. Use Search when you need help with a specific feature or task.
  4. Follow the step-by-step instructions to complete tasks in KREDO.
  5. Check Release Notes to stay informed about new features and enhancements.

💡 Tip

Your available features depend on your role and the configuration of your organization's KREDO environment. You may not see every feature described in this Help Center.

Start Exploring KREDO

Ready to get started?

Begin with the Quick Start guide or choose the guide for your role to explore KREDO in more detail.

Start with Quick Start →

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