Reset Password for Bulk Users

Admins can reset passwords for multiple users at the same time using an Excel file.

Reset Passwords in Bulk

Steps

1. From the Users page, select Actions.
2. Select Reset Password.
3. Select Download Sample Format to download the Excel template.
   The downloaded Excel file contains the column required for the action:
   • Email/Username
4. Enter the email address or username of each user whose password you want to reset in the Email/Username column, and save the Excel file.
5. In the Reset Password panel, select Choose File and upload the completed Excel file.
6. Select Confirm to reset the passwords for the users listed in the uploaded file.

For information about preparing and uploading the Excel file, see Bulk User Management →.

Related Topics

• Bulk User Management →
• Create Bulk Users →
• Update Bulk Users →
• Suspend Bulk Users →
• Activate Bulk Users →
• Delete Bulk Users →
• Update Username for Bulk Users →
• Update Email for Bulk Users →
• Resend Welcome Email for Bulk Users →

← Back to Bulk User Management