Bulk Users

Update Username for Bulk Users

Learn how to update usernames for multiple users at the same time using an Excel file in KREDO.

Admins can update usernames for multiple users at the same time using an Excel file.

Update Usernames in Bulk

Steps

  1. From the Users page, select Actions.
  2. Select Update Username.
  3. Select Download Sample Format to download the Excel template.
    The downloaded Excel file contains the column required for the action:
    • Email/Username
  4. Enter the required email address or username details in the Email/Username column, and save the Excel file.
  5. In the Update Username panel, select Choose File and upload the completed Excel file.
  6. Select Update to update the usernames for the users listed in the uploaded file.

For information about preparing and uploading the Excel file, see Bulk User Management →.

← Back to Bulk User Management

Copyright © 2026