Localization
KREDO allows admins, managers, and authors to translate course content into other languages. A course can be sent to a translator, reviewed for accuracy, and then approved before the translated language is made available to learners.
Localization Workflow
The localization process consists of two stages:
- Localization — The course is translated into the required language.
- Reviewer — The translated course is reviewed and approved.
Important: The review stage is mandatory for publishing a translated course. Learners can access the translated language only after the reviewer approves it. If a course is translated but the review stage is not completed, learners will continue to see only the base language.
Request a Translation
Admins, managers, and authors can send a course for translation.
- From the Admin Dashboard, select Courses.
- On the Courses page, select the More icon (three dots) on the relevant course.
- Select General.
- In the course settings, select Request For Translation.
- In the Request for Translation window, enter the required details.
- Enter the translator's email address and name.
- Select the language or languages into which the course should be translated.
- Fields marked with an asterisk (*) are mandatory.
- Select Send.
- When the confirmation window appears, select Yes.
A success message confirms that the translation request has been sent.
The requested language appears under Localization, with the status Not Yet Started.
Manage a Translation Request
You can edit or delete a translation request before the translation is completed.
Edit a Translation Request
- Select the More icon for the relevant language.
- Select Edit.
- Update the required details.
- Select Update.
Delete a Translation Request
- Select the More icon for the relevant language.
- Select Delete.
- When the confirmation window appears, select Yes.
The translation request is deleted.
Complete the Translation
The translator receives an email containing a URL to access the translation page.
- Open the email received by the translator.
- Select the provided URL.
The translation page opens in a new browser tab. - The original course content appears in the left panel, and the translated content can be entered in the right panel.
- Select the Language dropdown and choose the required language.
- Enter the translated content in the right panel.
- Select Save to save the translation work.
The translation status changes to In Progress while the translation is being completed.
AI Auto Translate
The AI Auto Translate option can automatically translate course content into the selected language.
- Select AI Auto Translate.
- The system generates the translated content.
- Review the generated content.
- Select Save.
Submit the Translation
After completing the translation:
- Select Submit.
- In the confirmation window, select Yes.
The translation status changes to Completed.
Select Refresh to view the updated status.
Review the Translated Course
After the translation is completed, an admin can open the course and review the translated content.
- From the Courses page, select the relevant course.
- If no changes are required in the course settings, select Update.
- In the course authoring page, open the You are viewing a course in dropdown.
- Select the translated language.
The translated course content is displayed in the selected language.
Note: Some KREDO interface labels, fields, and descriptions may continue to appear in English. These elements depend on the language configured for the KREDO platform.
Request Additional Changes
After reviewing a translated course, you can send feedback to the translator.
- From the translation actions, select the option to resend the translation request.
- If required, select Resend With Attachment.
- Select Choose File and attach the required PDF.
- Select Send.
The translation status changes to Reassigned.
The translator receives a new email containing the review feedback and attachment.
The translator can make the requested changes and submit the translation again.
Translation Statuses
The Localization status indicates the current stage of the translation.
| Status | Description |
|---|---|
| Not Yet Started | The translation has been requested but work has not started. |
| In Progress | The translator has started working on the translation. |
| Completed | The translator has completed and submitted the translation. |
| Reassigned | The translation has been sent back to the translator for additional changes. |
Language Visibility
The translated language becomes available to learners only after the translation and review process is completed.
- The User Language Selection dropdown is not displayed when localization or reviewer status is Not Yet Started, Signoff, or Reassigned.
- If localization is Approved but the reviewer status is Reassigned or Signoff, the translated language is not visible to learners.
- Reviewer approval is mandatory for making a translated language available to learners.