Learner
Raise Requests
Learn how to submit and track a request to become a trainer in KREDO.
The Raise a Request feature allows learners to submit a request to become a trainer and track its approval status.
Access Raise a Request
- From the Dashboard, open Menu.
- Select Raise a Request.
- The request history page displays previously submitted trainer requests, including their status and relevant details.
- Click Raise a Request to initiate a new request.
You can submit a new request if you have not previously submitted one or if your previous request was declined. If your request is approved or pending approval, the Raise a Request option is unavailable.
Submit a Trainer Request
- Click Raise a Request.
- In the Description pop-up, enter a valid reason for wanting to become a trainer.
- Click Request to submit your request.
- The request appears in the request history with the status Approval Pending.
Track the Request Status
The request status indicates the outcome of your trainer request:
- Approval Pending: The request has been submitted and is awaiting a decision. You cannot submit another request while it is pending.
- Approved: The request has been accepted. The Raise a Request option is no longer available.
- Declined: The request has been rejected. The reason for rejection appears under Reason for Denial, and the Raise a Request option becomes available again.
Related Topics
- Manage Requests — Learn how reporting managers review and approve or reject learner requests.
- Back to Menu — Return to the Learner Menu.