Getting Started
Raise Request
Learn how to request trainer access and track the approval status of your request in KREDO.
The Raise Request feature allows learners to request approval to become trainers and track the status of their requests.
Raising a Request to Become a Trainer
- From the dashboard, open Menu and select Raise a Request.
- Review the request history, which displays your previous requests and their statuses.
- Click Raise a Request to initiate a new request.
- Enter a valid reason for becoming a trainer in the Description field.
- Click Request to submit your request.
- The request appears in the request history with the status Approval Pending.
You can submit a new request only if you have not submitted one previously or your previous request was declined. While a request is pending or approved, the Raise a Request option is unavailable.
Understanding Request Statuses
| Status | Description |
|---|---|
| Approval Pending | Your request has been submitted and is awaiting approval. |
| Approved | Your request has been approved. The Raise a Request option is no longer available. |
| Declined | Your request has been rejected. The reason for rejection appears under Reason for Denial, and you can submit a new request. |