Updating Bulk Users

Admins can update details for multiple existing users in KREDO using an Excel file. This allows you to update user information in bulk instead of modifying each user profile individually.

Update Bulk Users Using Excel

Download the Excel Template

1. From the Admin Dashboard, select the Users icon in the left panel.
2. On the Users page, select Actions.
3. Select Update Bulk Users.
   The Update Bulk Users panel opens on the right.
4. Select Download Sample Format to download the Excel template.
   KREDO supports the following Excel formats:
   • .XLS
   • .XLSM
   • .XLSX
5. Open the downloaded Excel file.
   The template contains the columns required to update user information.
6. Enter or update the required user details in the Excel file and save it.

Note: Make sure the Email/Username values match the existing users you want to update.

Upload the Excel File

1. In the Update Bulk Users panel, select Choose File.
2. Select the completed Excel file.
3. Select Update Bulk Users to upload the file and update the user information.

Important Excel Upload Behavior

When uploading an Excel file:

• Existing user details are updated based on the Email/Username values in the file.
• New rows can be included in the file along with existing user records.
• If you modify details for existing users, the updated information is applied when the file is uploaded.

Note: Review the Email/Username values and other user details carefully before uploading the file. Incorrect values may update the wrong user information.

Bulk User Actions

Choose a topic to learn how to perform another bulk user action:

• Create Bulk Users →
• Suspend Bulk Users →
• Activate Bulk Users →
• Delete Bulk Users →
• Reset Password for Bulk Users →
• Update Username for Bulk Users →
• Update Email for Bulk Users →
• Resend Welcome Email for Bulk Users →

Related Topics

• Individual User Management →
• User Group Management →
• Custom Fields →

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