Manage Requests

Article Approvals

Review, preview, approve, or reject articles submitted for approval in KREDO.

The Article Approvals section enables administrators and managers to review and manage articles submitted by learners or trainers for approval.

When an article is submitted for approval, the request is automatically listed under Menu > Manage Requests > Article Approvals.

Article Approvals

Each article approval request includes details such as:

  • Article Name
  • Email
  • Article Preview
  • Request Sent On – Date and time the request was submitted

Review the article content before approving or rejecting the request.

Preview an Article

  1. Navigate to Menu > Manage Requests.
  2. Select Article Approvals.
  3. Locate the required article request.
  4. In the Article Preview column, click the eye icon.
  5. Review the article content in the preview.

Approve an Article Request

  1. Locate the required article request.
  2. Click Approve.
  3. A Please take a moment confirmation pop-up is displayed.
  4. Click Yes to confirm the approval.

A success message confirms that the article approval request has been approved successfully.

The status in the Action column changes to Request Approved. The learner is notified when the article is approved by the administrator or manager.

Reject an Article Request

  1. Locate the required article request.
  2. In the Article Preview column, click the eye icon to review the article.
  3. Review the article content.
  4. Click Reject.
  5. If prompted, provide a reason for rejecting the request.
  6. Click Decline to confirm the rejection.

A success message confirms that the article approval request has been declined successfully.

The status in the Action column changes to Request Rejected.

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