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Compliance Summary

Learn how to review mandatory course compliance, track learner completion against initial due dates, view attempt details, and export compliance reports.

The Compliance Summary report provides an overview of learner progress against mandatory course completion deadlines. It includes the standard course summary information, along with two additional columns: Compliance and Non-Compliance. These help managers and compliance officers identify whether learners have completed mandatory training within the required timeframe.

Compliance Summary Overview

The top section displays the following metrics:

  • Total Users Enrolled: The number of users enrolled in one or more courses during the selected date range.
  • Compliance Percentage: The percentage of users who completed all mandatory training before the initial due date.
  • Completion Percentage: The overall percentage of course completion, regardless of whether learners met the deadline.
  • Course-Specific Completion Rates: Completion and compliance information for individual courses, particularly mandatory courses.

Compliance Status

  • Compliance: A learner is marked as compliant if they complete the mandatory course before the initial due date, regardless of any later rescheduling.
  • Non-Compliance: A learner is marked as non-compliant if they do not complete the mandatory course by the initial due date, even if they complete it later.

Course Attempt Details

To view a learner's course attempt details:

  1. Locate the learner in the Compliance Summary report.
  2. Click Views for the learner.
  3. Review the course attempt details.

The Course Attempt Details page includes the following columns:

ColumnDescription
UsernameName of the learner who attempted the course.
Course NameTitle or code of the mandatory course.
Attempt NumberThe attempt sequence, such as the first or second attempt.
CompletedDate and time when the course was completed.
CompliantDisplays Yes if the learner completed the course before the initial due date; otherwise, displays No.
Time SpentTotal time spent on the attempt.
Earned PointsScore achieved in the attempt, if applicable. The value may be 0 / 0 when scoring is not enabled or required.

You can adjust the number of rows displayed per page and navigate through multiple attempts, if available.

Example

A learner named Aishwarya V S S attempted the course cour - 3 - mand once on August 21, 2025, at 3:59 PM. The attempt took 5 seconds, and the score was displayed as 0 / 0.

Export Course Attempt Details

To export the Compliance Summary Attempt Details report:

  1. Click Export in the Course Attempt Details section.
  2. In the Download Reports window, enter the required file name.
  3. Click Download.
  4. Download the generated report in Excel (.XLSX) format.

Assigned Users

The Assigned Users section lists users assigned to a course and provides options to filter, notify, export, and schedule reports.

The following features are available:

  • Filters: Refine the assigned-user data using available filter criteria.
  • Notify: Send notifications to selected users.
  • Export: Generate and download an assigned-users report.
  • Schedule: Configure scheduled report delivery using the available scheduling options.

Assigned Users Column Definitions

ColumnDescription
NameFull name of the user.
EmailUser's email address.
CityCity where the user is located.
CountryCountry where the user is located.
EnrolledDate and time when the user enrolled in the course.
CompliantDisplays Yes if the learner completed the mandatory course before the initial due date; otherwise, displays No.
CompletedDisplays the completion date and time if the course is completed; otherwise, displays the completion percentage.
Time SpentTotal time the user spent on the course.
Earned PointsTotal points earned by the user.
ViewsNumber of times the user viewed or attempted the course.

For details about the available filters and export options, see Compliance Summary Filter and Export Options.

View More

The View More section provides additional information about course activity, course status, and assigned users.

Activity

Displays the overall course progress.

Course Status

Displays course status in a color-coded pie chart:

  • Completed: Pink
  • In Progress: Blue
  • Not Started: Yellow

Summary Metrics

The section also displays the following metrics:

  • Total Assigned Users: Total number of users assigned to the course.
  • Total Attempts: Number of times users have attempted the course.
  • Total Likes: Number of likes received by the course.
  • Average Time Spent: Average time users have spent on the course.

Assigned Users

Lists users assigned to the selected course along with their course progress.

Compliance Summary Column Definitions

The Compliance Summary table provides course-level compliance and completion information.

ColumnDescription
NameTitle of the course.
AuthorName of the course creator.
First Publish DateDate and time when the course was first assigned or published.
AssignedTotal number of users assigned to the course.
ComplianceNumber of learners who completed the mandatory course before the initial due date.
Non-ComplianceNumber of learners who did not complete the mandatory course by the initial due date, regardless of later completion.
CompletedNumber of users who successfully completed the course.
Not StartedNumber of users who have been assigned the course but have not started it.
Completion %Percentage of assigned users who completed the course.
ActionsOptions for viewing detailed course progress or user learning activity.

To view details for a specific course:

  1. Locate the required course in the Compliance Summary table.
  2. Scroll down to the course row.
  3. Click View More under the Actions column.
  4. Review the course summary and assigned-user details.

Filters and Export Options

You can filter the Compliance Summary by selecting the required Course, Type, and Includes options. Additional date and filter options may also be available.

For instructions on using these options, see Filter Options In The Assigned Users Section Of Compliance Summary.

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