Getting Started

User Summary

Learn how to interpret the User Summary overview, understand user-level learning metrics, and access detailed information about user participation and progress.

The User Summary provides a concise overview of key metrics, including the total number of users enrolled on the platform, users who have logged in, active users, and the average number of users logging in per day.

The interface is divided into two sections: User Summary and Users.

  • User Summary: Provides an overview of total users, active users, logged-in users, and other key metrics related to user engagement on the platform.
  • Users: Displays detailed information about individual users, including their roles, login activity, and learning participation.

To learn more about the User Summary Report and the calculation of learning hours, see User Summary Overview.

Understanding the Users Section

The Users section provides detailed information about individual users and their learning activities. Each column displays specific information about user progress, participation, and achievements.

Column Definitions in the Users Report

ColumnDefinition
UsersDisplays the full name of the user.
Completion RateRepresents the percentage of completed learning activities relative to total enrollments. These activities include courses, assignments, learning paths, resources, and classrooms.
Total Time SpentTracks the cumulative time users have spent on courses, assignments, learning paths, resources, classrooms, and other learning activities.
CoursesDisplays the number of courses completed by the user out of the total assigned courses.
Virtual MeetingsDisplays the number of virtual meetings attended by the user out of the total assigned meetings.
ClassroomsRepresents the number of classroom sessions attended by the user out of the total assigned sessions.
AssignmentsIndicates the number of assignments completed out of the total assigned assignments.
Learning PathsShows the number of learning paths completed by the user out of the total assigned learning paths.
ResourcesRepresents the number of learning resources accessed out of the total available resources.
LEAPTracks user participation in LEAP and their progress through interactive learning experiences.
Catalog CoursesShows the number of catalog courses completed out of the total enrolled catalog courses.
External ContentRepresents the number of externally sourced learning materials completed out of the total assigned external content.
PointsDisplays points earned through course completions, participation, and other learning activities.
BadgesTracks achievement badges earned for completing courses, assignments, or specific learning milestones.
CertificatesDisplays certificates awarded upon course completion, including relevant validity and issue-date information.
ActionsProvides options to view detailed learning progress and access feedback-related features.

Actions

The Actions column contains two options:

  • Feedback: Access feedback-related information for the user.
  • View More: Explore additional details about the user's learning progress.

See Feedback and View More for more information.

Filters, Export, and Schedule

The Users section also provides options to filter user data, export reports, and schedule reports.

See Filters, Export, and Schedule to learn more about these options.

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