Users
Edit a User Profile
Learn how to update an individual user profile and access additional user management actions in KREDO.
Admins can update the details of an existing user profile in KREDO. Additional actions such as deleting, suspending, changing the password, resending the welcome email, and impersonating a user are also available from the More menu.
Edit a User Profile
Steps
- From the Users page, select the row of the user you want to edit.
The Edit User panel opens. - Update the user details as required.
- Select Update to save the changes.
- The updated user details appear in the Users list.
Additional User Actions
From the Edit User panel, select More (three dots) to access additional actions.
The following actions are available:
- Delete — Delete the selected user's credentials from KREDO.
- Suspend — Temporarily suspend the selected user's credentials.
- Once a user is suspended, the Activate option becomes available to reactivate the user's credentials.
- Change Password — Change the existing password for the user's KREDO account.
- Re-send — Resend the welcome email to the selected user.
- Impersonate — Access KREDO from the selected user's view for troubleshooting or verification.
For detailed instructions, see:
- Delete a User Credential →
- Suspend an Individual User →
- Update the Password →
- Resend Welcome Email →
- Impersonate an Individual User →
Note: After impersonating a user, select Sign Out from the user's KREDO page to return to the Admin view.