Users
Suspend an Individual User
Learn how to suspend an individual user's credentials while retaining their profile details in KREDO.
Admins can suspend an individual user's credentials in KREDO when access to the platform needs to be temporarily restricted.
When a user is suspended, their personal and business-specific profile details remain available in the system.
Suspend an Individual User
Steps
- From the Users page, select the row of the user you want to suspend.
The Edit User panel opens. - Select More (three dots) and then select Suspend.
- In the Please take a moment… confirmation window, select Yes to confirm the suspension.
- A confirmation message appears indicating that the user has been suspended.
Note: The user's profile details remain in the system after the user is suspended. The Activate option becomes available if the user's credentials need to be reactivated.