Unpublishing External Content

Unpublish external content when it needs to be retracted due to a business requirement or an error.

Unpublish External Content

1. Under Menu, click Content Hub.
2. The LEAP content is displayed by default. Click External Content.
3. On the external content tile you want to unpublish, click the three-dot menu to open the available options.
4. Click General.
5. In the General section, click the Publish tab.
6. Select the users or entities from whom the external content must be unpublished.

Select Users and Other Entities

You can unpublish external content from one or more users or entities using the following options:

• Users – Select one or more users.
• Groups – Select one or more groups.
• Job Levels – Select one or more job levels.
• Job Roles – Select one or more job roles.
• Role – Select one or more roles.

Unpublish by Excel

Use the By Excel option to unpublish external content from multiple users using an Excel file.

1. Click Download Sample Format.
2. Select the required Excel format:
   • .XLS
   • .XLSM
   • .XLSX
3. The template is downloaded to the Downloads folder on your local system.
4. Open the downloaded Excel file to view the available columns.
5. Enter the required user details and save the file.
6. Click Choose File and select the completed Excel file.
7. Click the relevant button for the bulk action you want to perform.

Note: If the uploaded file contains existing values in the Email/Username column, newly uploaded rows are added successfully, but existing values may be overridden based on the uploaded data.

If the file contains both new rows and updates to existing user data, the new rows and the updates to the existing data are uploaded successfully.

Filter Users

Use AND/OR Filters to refine the list of users before unpublishing the external content.

Filters can be applied to fields such as:

• First Name
• Joined
• Last Login
• Gender
• Numbers
• Supervisor Code
• DOB
• Other available fields

AND Filter

The AND filter displays only records that meet all the selected conditions.

Example:

• First Name = John AND Last Login = 2024-01-01 displays users named John who last logged in on January 1, 2024.
• Gender = Male AND Joined Date = 2023-06-15 displays male users who joined on June 15, 2023.

OR Filter

The OR filter displays records that meet at least one of the selected conditions.

Example:

• Supervisor Code = S123 OR Supervisor Code = S456 displays users associated with either supervisor code.
• DOB = 1990-05-10 OR DOB = 1995-08-20 displays users born on either date.

Combine AND and OR Filters

You can combine AND and OR filters to further refine the list of users.

For example, you can filter for users who:

• Joined on 2023-06-15 AND have S123 as the Supervisor Code, OR
• Last logged in on 2024-01-01.

After selecting the required criteria, click Apply.

Unpublish from All Filtered Users

To unpublish the external content from all users who match the applied filters, click Unpublish All Filtered Users.

7. After selecting the required users or entities, click Unpublish.
8. To unpublish the external content from every assigned user on the platform, click Unpublish All.
9. The Please take a moment… confirmation window appears.
10. Click Yes to confirm the unpublishing.
11. A success message appears confirming that the external content has been successfully unpublished.

Related Topics

• External Content
• Adding External Content
• Editing External Content
• Deleting External Content
• Publishing External Content
• Viewing External Content Report