Support

Deleting Tickets

Delete a previously submitted support ticket from KREDO.

Users can delete a previously submitted support ticket when it is no longer required.

To delete a ticket:

  1. Go to Menu > Support.
  2. Select the ticket you want to delete from the Tickets list.
  3. In the Raise Ticket panel, click the three-dot menu.
  4. Select Delete.
  5. The Please take a moment... confirmation pop-up appears.
  6. Click Yes to confirm the deletion.
  7. A success message confirms that the ticket has been deleted successfully.

Related Topics

Training Type

Create a training type to categorize the different types of training offered through classrooms in KREDO.

Editing Tickets

Update the subject and description of an existing support ticket in KREDO.

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