Manage Requests

Trainer Requests

Review, approve, or reject learner requests to become trainers in KREDO.

The Trainer section enables administrators to review and manage learner requests to become trainers.

Trainer Requests

  1. Navigate to Menu > Manage Requests.
  2. Select the Trainer tab to view pending requests submitted by learners who want to become trainers.
  3. Review the request details displayed in the following columns:
ColumnDescription
NameName of the learner.
DescriptionBrief description of the learner’s request.
EmailEmail address associated with the learner’s account.
ActionOptions to approve or reject the request.

Approve a Trainer Request

  1. Locate the required learner request.
  2. Under the Action column, click Approve.
  3. A Please take a moment… confirmation pop-up is displayed.
  4. Click Yes to confirm the approval.

A success message confirms that the trainer request has been approved successfully.

Reject a Trainer Request

  1. Locate the required learner request.
  2. Under the Action column, click Reject.
  3. In the confirmation pop-up, provide the required feedback.
  4. Click Reject to confirm.

A success message confirms that the trainer request has been rejected successfully.

Notifications

Learners are notified of the approval or rejection based on the selected action, provided the corresponding email notification is enabled under Email Templates.

Copyright © 2026